Microsoft has introduced Copilot Health—a new feature within its Copilot application powered by artificial intelligence (AI) that aggregates medical records, data from wearable devices, and user-provided health history to deliver personalized recommendations. The service also connects to real-time U.S. healthcare provider directories, allowing users to search for physicians by specialty, location, language, and insurance coverage. The company emphasizes that the tool is not intended to “replace your doctor,” but rather to save time.
The corporation becomes the latest tech giant to enter the medical AI market, joining Google, OpenAI (with ChatGPT Health), and Amazon, which launched its Health AI voice assistant this week. According to Microsoft, the company’s AI systems already handle 50 million health-related queries daily, The Wall Street Journal reported.
Mustafa Suleyman, head of Microsoft AI, noted that the company anticipates growing interest in Copilot thanks to the new feature, but plans to eventually make it a paid service. The rollout will begin gradually in the US. Copilot Health is expected to integrate with data from more than 50,000 US hospitals and medical organizations, including laboratory results.
However, the launch is met with skepticism from the medical community. A study published in Nature Medicine found that participants correctly identified a hypothetical condition only about one-third of the time after consulting with chatbots. Just 43% were able to choose an appropriate next step—such as seeking emergency care or staying home.
Following the post-pandemic surge, the pharmaceutical market has faced declining demand and increased regulatory pressure. In this environment, advantages in development speed and flexibility have become strategic, with artificial intelligence emerging as a key tool for acceleration.